Our Customer Guarantees
12 Hour Response Guarantee
As an Advertising Agency, we know how frustrating it can be when you have questions or ideas and aren’t able to reach someone. Our 12-hour response guarantee is more than just a promise to customers; it's a mindset about how we treat our customers. If you reach out via phone, text, or email, you will get a response within 12 hours, or we’ll credit your account $100. Otherwise, you get a $100 credit for every business day* that we do not respond.
* Holidays and weekends are not considered business days.